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Frequently Asked Questions

Q. What type of cleaning does your company do?
A. We do the following:
  • Commercial office buildings
  • Industrial facilities
  • Institutional facilities
  • All commercial facilities
We do not service residential or retail.

Q. Are you bonded and insured?

A. Yes, we carry $6,000,000 in public liability and property damage. Certificates are furnished to every customer.

Q. How does a business go about using your services?

A. First we visit your facility, evaluate your cleaning needs, make recommendations, then come up with a plan best suited for your facility.

A contract is then made up which includes:

  • Specifications for cleaning
  • Insurance Information
  • Equipment and Supply Specifications
  • Price

Q. Does having a contract lock us into a long period of time?

A. No, all contracts have a 30 day cancellation clause for either party that can be used at any time.

Q. How long has Carroll Services been in business?

A. Since 1978. We started as Carroll & Son, Inc. Our name changed in 2001 to Carroll Services Inc.

Q. Do you have problems finding good workers?

A. We have a very low turnover rate mainly because we pay our employees more than the industry norm.

Q. Do you supervise your workers?

A. Even the best cleaners need supervision; that's very important in any business. Our people are supervised nightly.

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Or Call 973-627-5126

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